We are here to provide an impeccable service and deliver fresh flowers to your doorstep.

If for some reason the bouquet wasn't delivered, wasn't as described or wasn't fresh, you can email us and we'll do our best to make it up to you. 

Conditions for a Refund

In order to be eligible for a refund, please make sure that:

  • The bouquet were purchased in the last 14 days
  • You need to provide a detailed explanation of the reason of refund and provide photos (or other documentation) as evidence. 

Tell us about your case by sending an email at